you through the use of our Website and through email, text, and other electronic
communications between you and Levity, Inc.
Levity Healthcare Inc. (“
”, or “
”) respects your privacy, and we are committed to protecting it through our compliance with this
collect from you or that you may provide when you visit the
www.joinlevity.com website and our practices
for collecting, using, maintaining, protecting, and disclosing that information.
on our Website;
in email, text, and other electronic messages between you and our Website;
when you interact with our advertising and applications on third-party websites and services, if
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by Levity or
any third party, including through any application or content (including advertising) that may
link to or be accessible from or on the Website.
Levity contracts with ZipHealth Medical Group, P.A., and affiliated medical groups (collectively ,
“ZipHealth Provider Group”) , an independent medical group with a network of United States based
health care providers (each, a “Provider”) who provide clinical telehealth services. ZipHealth
Provider Group is responsible for providing you with a Notice of Privacy Practices describing its
collection and use of your health information. If you do not agree to be bound by those terms, you
are not authorized to access or use our Website, and you must promptly exit our Website.
information and how we will treat it. If you do not agree with our policies and practices, your choice
use of our Website after we make changes is deemed to be acceptance of those changes, so please check
2. Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any
information to or through the Website. We do not knowingly collect Personal Data from children under 18.
If you are under 18, do not use or provide any information on our Website or on or through any of their
features, including your name, address, telephone number, email address, or any screen name or user name
you may use. If we learn we have collected or received Personal Data from a child under 18 without
verification of parental consent, we will delete that information. If you believe we might have any
information from a child under 18, please contact us at
for inquiries regarding the Levity site, or call us at
3. Information We Collect About You and How We Collect It
We collect different types of information about you, including information that may
directly identify you, information that is about you but individually does not
personally identify you, and information that we combine with our other users.
This includes information that we collect directly from you or through automated
We collect several types of information from and about users of our Website, specifically information:
by which you may be personally identified, such as name, billing address, shipping address, e-mail
address, mobile telephone numbers, driver’s license number, date of birth, your gender, photos of
you, credit or debit card number (for payment purposes only), Social Security Number, your medical
history, biometrics (including fingerprints), and health information
(“ Personal Data”);
that is about you but individually does not identify you, such as traffic data, location data,
logs, referring/exit pages, date and time of your visit to our Website, error information,
clickstream data, and other communication data and the resources that you access and use on the
about your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
directly from you when you provide it to us;
automatically as you navigate through the Website. Information collected automatically may include
usage details, IP addresses, and information collected through cookies, web beacons, geo-location
services, and other tracking technologies; and
From third parties, for example, our business partners and the Providers.
Information You Provide to Us
The information we collect on or through our Website is:
information that you provide by filling in forms on our Website. This includes information provided
at the time of registering to use our Website, using our physician consultation services, or
requesting further services. We may also ask you for information when you report a problem with
records and copies of your correspondence (including email addresses), if you contact us;
your responses to surveys that we might ask you to complete;
details of transactions you carry out through our Website and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our Website.
You also may provide information to be published or displayed (hereinafter, “posted”)
on public areas of the Website or transmitted to other users of the Website or third parties (collectively,
“ User Contributions”). Your User Contributions are posted on and transmitted to others at your own
risk. Although we limit access to certain pages, please be aware that no security measures are perfect
or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom
you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your
User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies
to collect certain information about your equipment, browsing actions, and patterns, specifically:
details of your visits to our Website, such as traffic data, location data, logs, referring/exit
pages, date and time of your visit to our Website, error information, clickstream data, and other
communication data and the resources that you access and use on the Website; and
Information about your computer, mobile device, and internet connection, specifically your IP
address, operating system, and browser type.
The information we collect automatically may include Personal Data or we may maintain it or associate
it with Personal Data we collect in other ways or receive from third parties. It helps us to improve
our Website and to deliver a better and more personalized service by enabling us to:
estimate our audience size and usage patterns;
verify your location to ensure we can provide you with our services;
store information about your preferences, allowing us to customize our Website according to your
recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies)
. A cookie is a small file placed on the hard drive of your computer or mobile device.
On your computer, you may refuse to accept browser cookies by activating the appropriate setting
on your browser, and you may have similar capabilities on your mobile device in the preferences
for your operating system or browser. However, if you select this setting you may be unable to
access certain parts of our Website. Unless you have adjusted your browser or operating system
to our Website.
. Pages of the Website and our e-mails may contain small electronic files known as web beacons
(also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Levity, for example,
to count users who have visited those pages, used those screens, or opened an email and for other
related website and application statistics (for example, recording the popularity of certain Website
content and verifying system and server integrity).
. We use Google Analytics, a web analytics service provided by Google, Inc.
(“Google”) to collect certain information relating to your use of the Website.
Google Analytics uses “cookies”, which are text files placed on your computer,
to help the Website analyze how users use the site. You can find out more about
how Google uses data when you visit our Website by visiting “How Google uses data
when you use our partners' sites or apps”, (located at
We may also use Google Analytics Advertising Features or other advertising networks to provide
you with interest-based advertising based on your online activity. For more information
regarding Google Analytics please visit Google's website, and pages that describe Google
Analytics, such as
Third Party Cookies.
Some content or applications on our Website are served by third-parties, including advertisers,
ad networks and servers, content providers, application providers, and social media sites. With
other tracking technologies) to collect information about you when you access our Website. The
information they collect may be associated with your Personal Data or they may collect information,
including Personal data, about your online activities over time and across different websites and
other online services. They may use this information to provide you with interest-based (behavioral)
advertising and other targeted content. We do not control these third parties’ tracking technologies
or how they may be used. If you have any questions about advertisement or other targeted content,
you should contact the responsible provider directly.
4. How We Use Your Information
We use your Personal Data for various purposes described below, including to:
provide our Website to you;
provide products and services to you;
provide you with information you request from us;
enforce our rights arising from contracts;
notify you about changes; and
provide you with notices about your account.
We use information that we collect about you or that you provide to us, including any Personal Data:
to present our Website and their contents to you;
to provide you with information, products, or services that you request
to process, fulfill, and administer transactions and orders for products
and services ordered by you;
to administer and provide you with notices about your account;
to contact you in response to a request;
to fulfill any other purpose for which you provide it;
to carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection;
to notify you about changes to our Website or any products or services we offer or provide though it;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you,
including through newsletters. If you wish to opt-out of receiving such communications, you may do so
at any time by clicking unsubscribe at the bottom of these communications. For more information,
see Choices About How We Use and Disclose Your Information.
We may use how you browse and shop in order to show you ads for company or our advertising partners
interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing
behavior in order to provide you with ads more tailored to your interests. These interest-based ads may
be presented to you while you are browsing our site or third party sites not owned by Levity.
5. Disclosure of Your Information
We do not share, sell, or otherwise disclose your Personal Data for purposes other
third parties, including:
our third-party service providers that we use to support our business;
to a company we merge, acquire, or that buys us, or in the event of change in
structure of our company of any form;
to comply with our legal obligations;
to enforce our rights; and
with your consent.
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined
that does not identify any individual, without restriction.
to contractors, service providers, and other third parties we use to support our business. The
services provided by these organizations include providing IT and infrastructure support services,
and ordering, marketing, and payment processing services;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or
as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Levity
about our Website users are among the assets transferred;
to fulfill the purpose for which you provide it. For example, we may disclose your personal
information to a Provider;
for any other purpose disclosed by us when you provide the information;
with your consent.
We may also disclose your Personal Data:
to comply with any court order, law, or legal process, including to respond to any government
or regulatory request;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of Levity, our customers, or others. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction.
Levity Inc. makes use of email in order to respond to patient queries about their treatments. It is
important to acknowledge that email guarantees neither confidentiality, integrity nor availability of
information and that under certain circumstances can be intercepted by malicious actors, though this
6. Choices About How We Use and Disclose Your Information
We offer you choices on how you can opt out of our use of tracking technology,
disclosure of your Personal Data for our advertising to you, and other targeted
We do not control the collection and use of your information collected by third parties described
above in Disclosure of Your Information. When possible, these organizations are under contractual
obligations to use this data only for providing the services to us and to maintain this information
strictly confidentially. These third parties may, however, aggregate the information they collect
with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us.
We have created mechanisms to provide you with control over your Personal Data:
Tracking Technologies and Advertising
. You can set your browser or operating system to refuse all or some cookies, or to alert you when
Website may then be inaccessible or not function properly
Promotional Offers from Levity
. If you do not wish to have your email address used by Levity to promote our own products and
services, you can opt-out at any time by clicking the unsubscribe link at the bottom of any email
or other marketing communications you receive from us or logging onto your account profile page.
This opt out does not apply to information provided to Levity as a result of a product purchase,
or your use of our services
. We belong to ad networks that may use your browsing activity across participating websites to
show you interest-based advertisements on those websites. To learn more about interest-based
advertisements and your opt-out rights and options, visit the
Digital Advertising Alliance and the Network Advertising Initiative
websites (www.aboutads.info and
). Please note that if you choose to opt out, you will continue to see ads, but they will not be
based on your online activity. We do not control third parties’ collection or use of your
information to serve interest-based advertising. However, these third parties may provide you
with ways to choose not to have your information collected or used in this way. You can also
opt out of receiving targeted ads from members of the NAI on its website.
7. Your Rights Regarding Your Information and Accessing and Correcting Your Information
You may review and change your personal information by logging into the Website
and visiting your account profile screen.
You can review and change your Personal Data by logging into our Website and visiting your account
profile section of or Website. You may also notify us through the Contact Information below of any
changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and
as current as possible or to delete your account. We cannot delete your personal information except by
also deleting your account with us. We may also not be able to accommodate your request if we believe
it would violate any law or legal requirement or cause the information to be incorrect.
8. Do Not Track Signals
We may use automated data collection technologies to track you across websites.
We currently do not honor do-not-track signals that may be sent by some browsers.
We also may use automated data collection technologies to collect information about your online
activities over time and across third party websites or other online services (behavioral tracking).
Some web browsers permit you to broadcast a signal to websites and online services indicating a
preference that they “do not track” your online activities. At this time, we do not honor such signals
and we do not modify what information we collect or how we use that information based upon whether
such signal is broadcast or received.
9. Data Security
Information transmitted over the Internet is not completely secure, but we do our best
to protect your Personal Data. You can help protect your Personal Data and other
information by keeping your password to our Website confidential.
We have implemented measures designed to secure your Personal Data from accidental loss and from
unauthorized access, use, alteration, and disclosure. We use encryption technology for information
sent and received by us.
The safety and security of your information also depends on you. Where you have chosen a password
for the use of our Website, you are responsible for keeping this password confidential. We ask you
not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although
we do our best to protect your Personal Data, we cannot guarantee the security of your Personal
Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not
responsible for circumvention of any privacy settings or security measures contained on the Website
or in your operating system.
information and invite you to review (and accept, if necessary) the changes.
home page. If we make material changes to how we treat our users’ Personal Data, we will notify you
by email to the email address specified in your account and/or through a notice on the Website’s home
responsible for ensuring we have an up-to-date active and deliverable email address for you, and for
11. Contact Information
You may contact us through the contact information
otherwise need to contact us, you may contact us at the contact information below or through the
“Contact” page on our Website.